In today's competitive business world, continual improvement is essential to achieve sustained success. That is the main reason why NSA Manufacturing has remained a client of Peak Performance² for over six years and counting.
NSA Manufacturing, a privately held, medium sized manufacturer of industrial products, located in Cleveland, Ohio first contacted us at Peak Performance² in June of 2005, where while the industry was growing, their sales on the other hand were not increasing due to several business conditions.
Working with NSA Manufacturing's VP of sales at the time (who later became their president), we at Peak Performance² were given a broad yet critical mandate to assist them in developing ways to re-energize the business and develop a strong and effective plan that could ensure the following:
Company will resume its growth and gain share from its competitors
Company will grow its profits
Company will develop a clear, more defined sales process as the channel strategy clarifies itself
Company team members will learn to work more efficiently together
Company will deliver drastically improved customer service
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Company will resume its growth and gain share from its competitors
Company will grow its profits
Company will develop a clear, more defined sales process as the channel strategy clarifies itself
Company team members will learn to work more efficiently together
Company will deliver drastically improved customer service
Actions taken: In order to successfully complete the mandate, we started off by conducting a deep and comprehensive assessment of needs. This resulted in the identification for the need of a professional sales manager and general manager. For the first time, sales people were required to submit a sales plan and be governed by it. At the same time, we made active use throughout the organization of a number of team effectiveness profiles as well as the DYNAMIX Personal Profile, which led to a better allocation of employees, leading to the formation of improved teams. We also helped NSA hire and train several key managers.
Outcomes: NSA Manufacturing's sales, which were originally less than 12 million US$, more than doubled, having now risen to beyond 25 million US$. To this day, our Peak Performance² team continues to coach their employees and the president of the company.
The DYNAMIX Personal Profile is considered an essential tool in their organization and is widely used to promote understanding and effective teamwork.
In addition, the various Peak Performance² sales and team performance principles are foundational to their company's DNA.
Important conclusions: Market realities can lead to stagnant sales, however a strong, shared vision and a consistent development plan can serve as a catalyst to propel growth. Furthermore, it is critical to identify market opportunities that can drive increased sales and profits. Also, as previously noted, effective and efficient teamwork are keys to ensuring success in an organization. Superior relationships within a company are a source of hidden profits. In addition, just like as NSA Manufacturing discovered, an elevated understanding of the differences of people's styles, which can be shown through the DYNAMIX Personal Profile, results in huge improvements in communication, which again is critical. For NSA Manufacturing, these improvements led to huge increases in sales and profits. Lastly, as mentioned before, continual improvement is essential for reaching growth and high levels of constant success.
Check out our website at http://www.peakperformance2.com/ to learn more about our services and how we can help your company improve and achieve great results.
If you have any further inquiries, feel free to ask us a question right here on our blog.
We would be glad to send you an immediate response!
Kyle Dana
I have looked over the Peak Performance2 website and have a good understanding of how the business and Dynamix profiles help bring teams together, ameliorate communication and finally meet organizational goals. With that being said, I never would have linked Peak Performance2's services to an organization in the manufacturing industry. To me, it seems like it would be better suited to companies with corporate, cognitive thinking teams. However, the points you laid out, and the obvious successful outcomes are proof that the system works, and the service that Peak Performance2 provides is something to be desired for any group of people working together towards a common organizational goal, regardless of the industry. Very interesting success story, thanks for sharing Kyle!
ReplyDeleteHaving been a vise president in sales for nearly twenty years, I have seen first hand how important it is for an organization's management and employees to have a shared vision and common goals.
ReplyDeleteI also completely agree that continual improvement is critical for any organization, due to the competitiveness of today's business world.
Keep it up!